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Cookies Policy
This Cookies Policy explains how Primaplay Casino uses cookies and similar technologies when you visit or use its website and related online services. It describes what cookies are, the purposes for which they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other applicable website terms.
Primaplay Casino operates under a gaming licence issued by the Curacao jurisdiction, and the platform uses advanced encryption technology to protect personal and financial data submitted by players.
1. What cookies are
Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise your browser or device and remember certain information. Cookies can help a website operate correctly, improve performance, remember preferences and provide information about how visitors use its pages.
Some cookies are placed directly by Primaplay Casino. Other cookies may be placed by service providers that support website functions, security, analytics, communications or other online features. These third parties may process information collected through cookies in accordance with their own privacy notices and the arrangements they have with the website operator.
We may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the term “cookies” to refer to cookies and similar technologies unless the context requires a different meaning.
Information that cookies may collect
Depending on the type of cookie and your settings, information collected may include your device type, browser type, language preference, approximate location, operating system, pages visited, links selected, session dates and times, referring website and general interactions with our online services. Cookie information may sometimes be linked with information held in an account or associated with a device. We handle this information in accordance with applicable privacy requirements.
Cookies do not generally contain information such as your account password or complete payment details. You should still take reasonable steps to protect your devices, keep account credentials confidential and use up-to-date security software.
2. How we use cookies
Primaplay Casino may use cookies for several business and technical purposes. The cookies used on a particular page may depend on the features available, the way you access the website and the choices you make through our cookie controls.
- Strictly necessary cookies help the website function. They may support page navigation, account access, session management, security controls, fraud prevention, consent settings and other essential services. These cookies may be used even when optional cookies are declined because certain parts of the website may not work without them.
- Preference cookies remember choices such as language, region, display settings or other selections. They can make future visits more convenient and help provide a consistent experience.
- Performance and analytics cookies help us understand how visitors use the website. They may show which pages are visited, whether content loads correctly, how users move through the website and where improvements may be needed. The information is generally used in an aggregated or otherwise structured form.
- Security and risk-management cookies help identify unusual activity, protect accounts and support the prevention of unauthorised access, fraud, abuse and other harmful activity. They may be important for maintaining a safe gambling environment.
- Functionality cookies support optional website features and services. They may remember information needed for a feature to work or help us provide content that is relevant to the way you use the website.
- Advertising or marketing cookies, where used and permitted, may help measure campaigns, limit repeated advertising, understand the effectiveness of communications or deliver information about services that may be relevant to you. We will use these cookies subject to applicable requirements and your available choices.
We may use both session cookies and persistent cookies. Session cookies are generally removed when you close your browser or finish a session. Persistent cookies remain on your device for a set period or until they are removed. The period may vary depending on the purpose of the cookie, your browser settings and the relevant service provider.
Cookie information may be used to monitor website reliability, troubleshoot technical issues, maintain records of consent, support responsible operation of our services and develop improvements. We do not use cookies to override responsible gambling tools, account restrictions or other safeguards.
3. Your choices and cookie controls
Where required, we will ask for your consent before using optional cookies. You can make or change your choices through the cookie banner, preference centre or other controls made available on the website. If you change your preferences, the change may not remove information already collected. Previously stored cookies may need to be deleted through your browser or device settings.
Browser and device settings
Most browsers allow you to view, block, delete or restrict cookies through their privacy or security settings. You may be able to set your browser to notify you before a cookie is stored, reject cookies automatically or remove cookies when the browser is closed. Mobile devices may provide separate controls for advertising identifiers and similar technologies.
If you choose to block or delete cookies, some website functions may not work properly. You may be signed out, lose saved preferences, experience reduced functionality or be required to repeat certain selections. Strictly necessary cookies may continue to operate because they are needed to provide a service you have requested or to maintain website security.
Managing consent choices
Your cookie choices may be stored so that we do not repeatedly ask you to make the same selection. If you use more than one browser, device or profile, you may need to set your preferences separately in each one. Clearing your browser data may also reset your consent choices and cause the cookie notice to appear again.
You can also control some forms of online advertising through settings offered by your browser, device manufacturer or relevant advertising services. These controls may not prevent all advertising. They may change whether advertising is personalised rather than whether advertisements are shown.
Cookie choices do not necessarily affect other forms of communication. If you have an account or have provided contact information, you may need to manage marketing communications separately using the unsubscribe or preference options provided in those communications, where available.
4. Third parties, privacy and updates
We may use third-party providers to help operate the website, analyse usage, provide security services, support communications, process technical information or deliver other online functionality. Those providers may use cookies or similar technologies on our behalf or in connection with their services. The availability and identity of these providers may change as our website and service arrangements develop.
Third-party websites, applications, payment services, social media features and other linked services may have their own cookies and privacy practices. This policy does not govern those services. You should review the relevant third-party information before using them or providing personal information.
Information collected through cookies may be handled in Australia or another location, subject to applicable laws and the safeguards described in our Privacy Policy. We take reasonable steps to manage personal information appropriately, but no online service or method of transmission can be guaranteed to be completely secure.
Relationship with our Privacy Policy
Our Privacy Policy provides further information about how Primaplay Casino collects, uses, stores and discloses personal information, as well as information about privacy rights and how to raise a privacy enquiry or complaint. If there is an inconsistency between this Cookies Policy and the Privacy Policy, the document that deals more specifically with the relevant issue will generally apply, subject to applicable law.
Changes to this policy
We may update this Cookies Policy when our website, technologies, service providers or legal obligations change. The updated version will be published on this page with a revised effective date where appropriate. We encourage you to check this page from time to time so you remain aware of how cookies are used. Continuing to use the website after an update may indicate that you have read the revised policy, but any consent required by law will be requested through the available consent controls.
Questions and concerns
If you have questions about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact or support options made available on the Primaplay Casino website. When contacting us, avoid sending passwords, full payment details or other sensitive information unless it is specifically requested through a secure process.
This policy is intended to provide general information about cookies used in connection with Primaplay Casino online services. It does not create terms that replace applicable law, our Privacy Policy, website terms, responsible gambling information or any account-specific notices.